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Leopard Articles: User Experience
User experience encompasses the visual appearance, interactive behavior, and assistive capabilities of software. Mac OS X provides a number of user interface technologies, such as speech recognition and speech synthesis, that can enhance the user experience for people with disabilities.
A guided introduction for developers who want to make their applications accessible to all users.  
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Universal Access: Computers That Everyone Can Use (HTML)
Learn how to make your applications usable by everyone, including those with disabilities.
 2004-08-02